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Visitor Information General

General
Before hospitalization :

  • Patients may register at the Inpatient Registration desk and must bring a letter of referral from their referring doctor.
  • Choose a room category, then fill in and sign the Inpatient Registration form for hospitalization in Siloam Hospitals Kebon Jeruk.
  • Pay the down payment which is 10 x the daily room tariff.
  • For CCU and surgery, a down payment of 15 x the daily room tariff is required.
  • After the administration procedure is completed, the Front Desk Officer will guide the patient to their room and bring any relevant documentation that is required.
  • Siloam Hospitals Kebon Jeruk Inpatient rooms are located on floors 1 to 4

There are 205 beds available at SHKJ covering a wide range of budgets – these include :

  • Siloam Suite
  • Deluxe
  • Grand VIP
  • Standard VIP
  • Class 1
  • Class 2
  • Class 3

Visiting hours
Visiting hours for all classes is as follows:

  • Morning : 10.00 - 11.00
  • Evening : 16.30 - 18.30
  • Children below 12 years old are not allowed to visit.

Visitation general conditions: Siloam Hospitals Kebon Jeruk provides the utmost care and comfort to all our patients and the following general conditions are designed with the patient’s comfort in mind.

  • For Siloam Suite, Deluxe, and Standard VIP:
    • Each patient may only be accompanied (overnight) by 1 adult person only.
    • The accompanying person should arrive before 21.00 hours
    • The accompanying person must show the Waiting Card given by nurses in their ward.
  • For Class 1, 2, and 3:
    • The patient is not allowed to be accompanied.
    • Visitors are not allowed to eat inside patient room.
    • Children (below 12 years old) may be accompanied by an adult.
  • For Intensive Care Unit (ICU) and Critical Care Unit (CCU):
    • The patient is not allowed to be accompanied.
    • Visitors must wear special clothes and footwear provided by the hospital.
    • Only one person may enter the room during visiting hours.
    • Visitation outside normal visiting hours must be approved by the nurse attending the ward.

Checkout Time

  • If the patient checks out from the hospital between 12.00 to 16.00 hours, then they will be subject to an additional charge of half the daily room tariff.
  • If the patient checks out of the hospital after 18:00 hours, then they will be subject to an additional charge of one full day room tariff.


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