Services Overview

Siloam Hospitals Lippo Village provides both the Indonesian and International community with an extensive range of readily accessible, specialised clinical and support services at cost effective fees.

Whether you are one of our inpatients or visiting as an outpatient, the standard of our service is indicative of our commitment to provide our patients with the highest possible standards of care.

Sunday Clinic – list opening hours for SHLK/ KJ/ SB / LC.

We are still open in Sunday, please visit us on:
SHLK 08.00 – 14.00
SHKJ 08.00 – 12.00
SHS 08.00 – 12.00

Patient Accommodation and Consulting Rooms

• Inpatient Accommodation: 250 beds
• Outpatient Consulting Rooms: 42

All patient rooms have en-suite facilities designed for maximum access as well as a remote-controlled entertainment system, direct dial telephone and fridge. Our staff will also be happy to arrange any of the following optional room services:

• Newspapers delivered on request to your room daily.
• Mail delivered to your ward daily.
• Posting of stamped outgoing mail.
• An interpreter.
• Spiritual care.

Please contact ward staff for further details regarding these services.

Guide To Your Room

Entertainment
The entertainment system is remote-controlled to allow operation of the system from the comfort of your bed. Features include:

• Television.
• Cable Vision

A current entertainment guide will be available in your room.

Telephone

• Hospital rooms are fitted with direct dial telephone access.
• Dial 4 to access an outside phone line.
• Dial 0 to be connected to a switchboard operator.
• To receive direct incoming calls, simply add your room number to the prefix: 546 0055. For example, if your room number is 708 bed 2, your direct dial telephone number for incoming calls is: 546 0055 ext. 7082.

Communicating With Staff

The interactive staff call system allows you to contact nursing staff 24 hours a day. There are two call points in your room: one is located on your telephone handset; the other on the bathroom wall. Should you require any form of assistance from ward staff, please do not hesitate to make use of the staff call system.

Cuisine Guide

Menus are provided each morning from which you may select meals according to your taste and dietary requirements. If you have any special dietary needs, please check with our staff before ordering your meals to ensure we meet your requirements. Additionally, menus from MM Juice Café, and selected restaurants from the Imperial Aryaduta Hotel are available.

Medical Professionals

Our staff is committed to world-class patient care, and includes:

Medical : 13

Medical specialist :  33

Nurse : 291

Nursing assistant:  44

Paramedic :  106

Non medic staff :  27

Non medic non staff :  214

Medical Specialties

• Assessment Baby & Child Development Clinic
• Allergy & Immunologist
• Cardio Thoracic & Vascular Surgeon
• Cardiologist
• Clinical Nutritionist
• Dentist
• Dermato-Venerologist
• Digestive Surgeon
• Endodontist
• ENT
• Estetiderma
• Geneticist
• Internist
• Internist-Lung Consultant
• Interventional Radiology
• Medical Acupuncture
• Medical Rehabilitation
• Memory Clinic
• Neuro Surgeon
• Neurologist
• Oncology Surgeon
• Obstetry & Gynecologist
• Opthalmologist
• Oral Medicine
• Oral Surgeon
• Orthodontist
• Orthopedic Surgeon
• Pediatrician
• Pediatric Cardiologist
• Pediatric Neurologist
• Pediatric Surgeon
• Pain Clinic
• Periodontist
• Plastic Surgery
• Psychiatrist
• Psychologist
• Pulmonologist
• Snore & Sleep Disorder Clinic
• Spinal Surgery
• Surgeon
• Urological Surgery
• Wound Care Clinic

Medical Support Services
Lippo Village houses a full range of clinical support services including:

1) Medical support:

• Radiology
• Laboratory
• Dialysis
• Medical Rehabilitation
• Medical Check Up
• Medical Record

2) Medical services: 

• A&E (24-hour Accident & Emergency Unit)
• HCU (High Care Unit)
• ICU (Intensive Care Unit)
• ICCU (Intensive Coronary Care Unit)
• NICU (Neonatal Intensive Care Unit)
• Day Care
• OT (Operating Theatre)
• LDS (Labour Delivery Suits – Maternity)
• Cath-Lab (Cardiac Catheterization Laboratory)
• Nutrition

Diagnostic Medical Technology
Diagnostic technology used at Lippo Village includes

• Magnetic Resonance Imaging (MRI),
• Computer Tomography Scanning ( Dual Source CT / MSCT);
• Nuclear Medicine;
• Cardiac Catheterization;
• Vascular Investigation;
• Obstetric and Gynecological Ultrasound

Inpatient Accommodation

SHLV has a capacity of 250 Inpatient Unit beds. The unit is divided into several classes:

• 3rd Class
• 2nd Class
• 1st Class
• VIP
• SVIP
• Executive Suite
• Siloam Suite
• Presidential Suite

For information on current room rates, please contact our Front Office Staff on (021) 546 0055 ext. 2605, 2606, 2607.

According to the room class, SHLV also has Operating Room, Intensive Care Unit (ICU), Intensive Coronary Care Unit (ICCU), Neonatal Intensive Care Unit (NICU), Catheterization Laboratory and High Care Unit.

Another service of the Inpatient Unit of SHLV is the Day Care facility for patients in need of short term medical actions without staying over night in the hospital.

Please contact the front officce about types of medical procedure available in the Day Care Unit.

ARRIVAL

Upon arrival, the patient or the cosigner bringing the patient to the hospital is directed to register at the In Patient Registration Counter (Front Office) on the 2nd oor. To speed up the registration process, please make sure that the following papers are available upon registration:

1. A reference letter issued by a doctor who practices in SHLV.
2. Identity Card of patient and/or cosigner.
3. SHLV Patient ID Card - if the patient has ever obtained health care services at SHLV in the past.
4. Endorsement Letter/Insurance Card/Employee Card - for patients using company insurance/endorsement (subject to company's regulations)
5. Insurance Claim Form - Should you plan to reimburse your bills to your insurance company after your hospital stay.
6. Laboratory Test results (if any).
7. A list of current medications, complete with the dosage.
8. Ability to make a down payment deposit.

REGISTRATION

1. In Patient Registration is at the front office on the 2nd oor.
2. After registration, our staff will escort you to your room and a nurse will explain the facilities you have in your room.
3. The nurse will contact and inform your doctor of your admission to the hospital and will perform medical actions according to the doctor's instructions.
4. On some occasions lab or radiology tests will be performed, as the doctor prescribed, before you check in. If this is so, bring the test results with you.

DOWN PAYMENT

You are obligated to pay a certain amount of down payment upon registration. The amount depends on your choice of class or the procedure that is to be performed. The amount of down payment upon registration is:

1. 1st, 2nd and 3rd class: Rp 3.000.000,-
2. VIP, SVIP, Suite: 10 times room rate.
3. If surgery is to occur, the down payment should cover the estimated overall cost of the surgery. Down payment can be nalized up to 24 hours after check-in as long as the patient or cosigner is willing to sign a down payment deposit agreement form. Should an elective procedure be performed during the hospitalization period, an additional down payment deposit will be applied according to the estimated cost of the procedure.

INSURANCE & COMPANY IN PARTNERSHIP

If your health care charges are endorsed by your company or insurance, please submit an original endorsement letter upon registration or inform our staff immediately so they can help process your endorsement letter.

PATIENT'S PERSONAL BELONGINGS AND SUPPLIES

Personal belongings and supplies that need to be brought to the hospital are clothes and toiletries. Other personal things such as bedding (pillows, etc.) are not permitted.

VALUABLES

We recommend patients do not to bring large amount of cash, jewellery, or other valuables. If you are wearing jewellery or other valuables upon checking in, please ask a family member to bring them home. The hospital is not responsible for your things in the room.

OTHERS

Under some circumstances and certain considerations such as: equal room class, gender and type of disease, the hospital may lawfully transfer patients to other beds or rooms within the same class. For medical reasons and patients' safety, the patients may be transfered to the ICU/ICCU/NICU/High Care at any time.

In this case, the previous room be emptied and the patient will be charged the rate according to the current room. If a patient decides to upgrade their room, the Operation/ ICU/ICCU/ NICU/High Care and Medication Charges will be upgraded as well according to the choice of class starting from the beginning of service.

The patient is expected to fulll his/her administrative obligations according to the regulation, which was agreed and signed upon registration. Violations to the agreement shall be handled by deliberation. When an agreement is not met, the matter will be handled according to the law.

PATIENT DISCHARGE INFORMATION

Room charge for patient leaving from ward in daily count less than 6 (six) hours according to the entering time to admission is half of daily charge, and if the patient leaving from ward more than 6 (six) hours according to the entering time to admission will be charged fully.

You can wait for your pick up at our waiting area or in the 2nd floor lobby. We will give a time tolerance in the case of a patient who is waiting for the last doctor's visit.

HOMECOMING PROCEDURE

1. Your doctor will issue a written permission for your discharge.
2. The nurse will prepare take home medications.
3. The estimated time to complete the administrative process is 20 minutes. Please wait in the room while the process is being completed. Our staff will contact you as soon as the bill is ready.
For information and enquiries please contact our front office on (021) 546 0055 ext. 2605, 2606, 2607.
4. Show your payment receipt to our nurse before leaving the room.

PAYMENT

The final payment can be completed by:

• Cash
• Credit Card
• Debit Card

We do not accept bank transfer, cash/non cash cheque payments. Payments for deposits during the patient's stay may be completed by bank transfer.

Outpatient Consulting Rooms

Outpatient Polyclinic

Outpatient Department (OPD) Expert doctors and specialists work in our Outpatient Department (OPD) .

The OPD has separate counters in order to facilitate the patients.

The counters are:

• The Reservation Counter accepts doctor reservations either in person or by phone.
• The Registration Counter is the place to re-register and obtain a queue number.
• The Cashier receives payment after the patient sees the doctor.
• The Corporate Account Counter accepts registrations and payments for patients with insurance and company endorsements.
• The Laboratory Counter is for registration of payment and obtaining laboratory results.
• Nutritionist
• Allergy & Immunologist
• Paediatrician
• Paediatric Surgeon
• Cardio Thoracic & Vascular Surgeon
• Oral Surgeon
• Oncology Surgeon
• Digestive Surgeon
• Plastic Surgeon
• Urologist
• Neuro Surgeon
• Orthopedic Surgeon
• Spinal Surgeon
• General Surgeon
• Geneticist
• Dentist
• Cardiologist
• Paediatric Cardiologist
• Psychiatrist
• Obstetric – Gynecologist
• Dermato – Venerologist
• Ophthalmologist
• Orthodontist
• Pulmonologist
• Internist
• Prosthodontist
• Psychologist
• Medical Rehabilitation Specialist
• Neurologist
• Paediatric Neurologist
• Ear Nose Throat (ENT)

Specialization

• 2nd Floor : Outpatient Polyclinic
• 5th Floor : Internal Medicine Clinic, Obstetric-
• Gynecology Clinic, Medical Rehabilitation
• 6th Floor : Heart Center, Neuroscience Center, Endoscopy
• Cash
• Credit Card
• Insurance or Company endorsement

Registration and payment for patients with insurance or company endorsements can be completed at the Corporate Account Counter in the OPD on the 2nd floor.

For reservations and futher information, please contact the Outpatient Department at (021) 546 0055 ext. 2051, 2081 or Direct Line (021) 546 0077.

Patient Admission – When You Arrive

Upon your arrival, please register at Front Reception which is located through the main foyer. Lippo Village offers a high standard of accommodation with the majority of the patient rooms being private Your room preference as indicated on your booking form will always be taken into consideration, but ultimately room allocation is based on availability. If it is necessary to allocate a shared room on admission, every effort will be made to accommodate your stated preference at the earliest opportunity.

After registering at Front Reception, reception staff will guide you to your room and explain the facilities before nursing staff outline your plan of care as indicated by your specialist.

Important Patient Information For Your Stay

Valuables
We encourage you to leave anything of value, such as jewellery, at home. Siloam Hospitals Lippo Village is unable to accept responsibility for the loss of valuables or money.

Mobile Phones
Mobile phones can interfere with electronic medical equipment so we ask that you consult with ward staff prior to using them within the hospital complex.

Electrical Safety
In order to protect the electricity supply to all areas of the hospital, our Bio-Medical Engineer must check all electrical equipment before it is used. This includes laptop computers, electric shavers, hair dryers, radios and clocks. We ask that you consult with ward staff prior to using them within the hospital complex.

Medication
Please bring all current medications with you. These will be locked in your bedside cabinet during your stay for your personal use.

Patient Medical Records & Privacy

Siloam Hospitals Lippo Village uses advanced technology and sophisticated medical equipment within its facilities. Our healthcare management system is computerized ensuring comprehensive, fast and efficient medical administration.

Radiology

Radiology examination is a tool to support successful early diagnostic and detection of disease. Siloam Hospitals Lippo Village continuously improves the medical tools according to the advancement of technology, because we understand the importance of this tool to support our patients’ health.

The Radiology Examination Services of SHLV are:

1. Conventional Examination
• Gastrointestinal System
• Urogenital and Obstetrical System
• Central Nervous System
• Respiratory System
• Abdominal-pelvic & Gastrointestinal
• Teeth, Orbital, Nose and Ear System
• Extremities
2. Contrast and Non Contrast Dual Source CT Scan
• Cardiac
• Angiography
• Reconstruction
• Abdominal-pelvic & Gastrointestinal
• Thorax
• Extremities
3. Mammography
4. Ultrasound Doppler and Non Doppler
5. DSA
6. 3 Tesla* MRI for examinations of:
• Head, Neck and Spine
• Ear, Nose and Throat
• Chest Cavity
• Abdomen + Pelvic
• Muscle, Bone and Chest
• MR Angio
• Spectroscopy
• MRCP

For Reservations and further information please contact the Radiology Department on (021) 5460055 ext. 2401, 2403, 2407.

*) available soon

Laboratory

Our laboratory is equipped with the automatic analyzer, supported by expert staff, thus we are ready to serve your laboratory tests needs. We understand that laboratory services are supporting tools to back up disease diagnosis, observe patient developments, follow up medication and to determine prognosis. Therefore test results should be accurate, precise and timely.

Types of Examinations Performed

1. Haematology Examination
• General
• Coagulation
• Special
• Anemia Etiology
2. Clinical Chemistry Examination
• Liver function
• Kidney function
• Lipid profile
• Heart function
• Prostate
• Blood Glucose
• Blood Electrolytes/gases
• Pancreatic function
3. Microbiology Examination
• Germ, Fungus and BTA culture
• Resistancy Test
4. Anatomical Pathology Examination (citology, histology and vries coupe)
5. Immunology/Serology
6. Hormone Level
7. Drug Level
8. Cerebrospinal Fluid Analyze
9. Transudate/Exudate Analyze
10. Quantitative Urine, Urine and Faeces
11. Other Examinations
12. Blood Bank Services

Location

Located in the Outpatient Department on the 2nd floor, we are open every Monday – Saturday, 7.00 am – 8.00 pm, for Out Patient customers, but should they need the service on a sunday or public holiday, a lab sample should be taken to the Emergency & Trauma Center area. For Inpatients we are available 24/7 to provide medical services. Samples are processing at the 1st oor (basement).

For your convenience, we provide delivery service for lab test results to Lippo Village, Gading Serpong, BSD, Villa Melati Mas areas. Delivery times are: 10.00am, 1.00pm, 3.00pm and 5.00pm.

When the patient is incapable of going to the hospital, we provide sample pick-up services between 7.00am to 10.00am limited to the Lippo Village area.

For further information please contact us on (021) 546 0055 ext. 1701,1705.

Dialysis

Dialysis or Haemodialysis is a procedure which cleanses and lters the patient's blood. This is done to excrete dangerous/toxic waste substances in the patient’s metabolism. It eliminates excessive sodium and aids the body in keeping its chemical substances such as: calcium, potassium, sodium and chloride. Dialysis is a must for patients suffering acute kidney failure with complications and terminal kidney failure. This is the case where the patient's kidneys are no longer able to excrete waste and water, which can worsen the patient's condition as a whole. The Haemodialysis Clinic of SHLV tries to serve patients.

With a loving touch so the patients may feel more comfortable during the blood cleansing procedure. In a quiet and comfortable room, experienced nurses are r eady to help you at anytime during the dialysis process. You may choose to rest on the bed, or sit comfortably on a couch while reading your favorite book or magazine, or even your office work. You can watch TV with various choices of local and international channels and you can eat food of your choice according to your doctor's recommendations. We try to make you as comfortable as possible so that you may feel at home. The Haemodialysis Clinic of SHLV will help meet your needs so you can continue performing your daily activities independently, by minimizing health problems, so that you may continue quality living. Our service helps terminal kidney failure patients feel more encouraged to live their lives and assists their efforts to improve/change life patterns.

Dialysis Process

When you arrive at the Haemodialysis Clinic of SHLV, your weight will be recorded and noted to see if there has been any gain since the last dialysis process. The maximum weight gain recommended is 5% of dry weight. Your blood pressure will be measured as well. On the bed/chair, your arm will be cleansed with cleansing liquid to ensure that the injection area is free from infection factors. A dialysis needle will be inserted and the dialysis process started. D uring the process you will be given anti coagulant substance according to the prescribed dosage to prevent blood clotting. Dialysis process can take 4 to 5 hours, 2 to 3 times a week. After the dialysis process is completed you will be observed by a nurse for about 20 minutes to ensure you are at to go home. When you go you may do your activities as usual.

Things to Keep in Mind

1. Mind your uid intake, either water or other drinks. You also need to mind food consisting of lots of uid, such as soup, watery food, or food that stimulates you to drink (salty/spicy food). Excessive uid intake is dangerous for your heart and lungs.
2. Lessen the use of salt in your diet, because salt blocks uid excretion from your body.
3. Try to swallow your medicines with food instead of water. This helps reduce the amount of uid intake.

Operating Hours:

Monday - Saturday, 6.30 am - 6.30 pm; closed on Sundays and Public Holidays.

Location:

Dialysis Clinic of SHLV is located on the 2nd Floor, Outpatient Department. For futher information, please contact Dialysis Department on (021) 546 0055 Ext : 2201, 2202.

Medical Rehabilitation

A good health care service does not merely focus on preventive and curative efforts, but it is also able to solve health problems in a more thorough manner. There are many cases where cured patients could not function or be active as well as before they got sick. The Medical Rehabilitation Service of SHLV is an integrated health service that emphasizes restoring one's ability to function, based on physical, psychological and social aspects. The Medical Rehabilitation team is equipped with knowledge, skill and appropiate tools in handling problems arising in the prevention of permanent handicap and restoration of daily activity functions.

The earlier a permanent handicap threat is detected, the sooner medical rehabilitation efforts can occur and the better rehabilitation result may be obtained. Our team will help you or your loved one achieve a quality life.

Services

1. Medical Rehabilitation Specialists
• Create and evaluate an integrated medical rehabilitationprogram and control the rehabilitation process execution.
• Provide education about disease and prevention towards possible permanent handicap caused by that disease.
2. Physiotherapy
• Providing physical therapy with the aid of tools.
• Providing physical therapy without the aid of tools.
• Providing training therapy.
• Providing Cardio-Respiratory therapy.
3. Speech Therapy
• Stimulating and preserving the ability to communicate verbally, with gestures, written and reading.
• Developing the ability to chew and swallow.
• Training of Brain Function Disorders.
4. Music Therapy
• Promoting self confidence and social interaction skills.
• Ease stress and alleviate pain.
• Maximizing the ability to control motor skills and improve concentration.
5. Ocupational Therapy
• Preserving independence in daily activities.
• Improving coordination and balance.
• Constructing a fuctional adaptic tool.
• Posture and skill improvement according to the patient's capability
6. Orthotic Prosthetic
• Constructing replacement tools (prosthetics) for the upper and lower moving parts.
• Constructing support tools (orthotics) such as: spinal braces (scoliosis), orthopaedic and diabetic shoes and slats to assist walking.
7. Psychologist
• Evaluating and scoring the patient's mental and emotional health.
• Assisting patients and their family in finding solutions to existing psychological problems and minimize stress level in their daily lives.

Location

The Medical Rehabilitation Department is located on the 5th floor.

For further information please contact (021) 546 0055 ext. 5201.

Medical Check Up

The main purpose of the Executive Medical Check-up is providing a thorough and high technology check-up service designed by our doctors, to promote and keep you healthy by early detection, for disorders.

The Health Check-up program is designed with the benets:

Health Examination Packages

According to Your Needs

Preparation Prior to A Medical Check-up

Monday - Friday, 8.00 am - 3.30 pm; Saturday, 8.00 am - 12.30 pm; closed on Sundays and Public holidays.

The Executive Medical Check-up Service is located on the 5th oor.

For further enquiries and reservations please contact the Executive Medical Check-up on (021) 546-0055 ext. 5152, 5155 or Direct Line (021) 546-0067.

HCU (High Care Unit)

The HCU is a semi intensive care unit for patients who need continuous care and observation however not as intense as in the ICU. These patients do not need medical equipment such as ventilators or invasive pressure monitors.

The HCU is facilitated by bedside monitors and other supporting tools. Patients in this room normally transfer from the ICU, ICCU, OT, AE, Cath Lab, or even regular rooms.

The HCU is located on the 3rd floor, near the ICCU, ICU, Cath Lab, OT, to speed up room transfer thus ensuring the patient's safety.

ICU (Intensive Care Unit)

The ICU is an intensive care, observation and therapy unit for patients with conditions that may develop vital organ system disorders. Patients in this condition require close and continuous attention from the doctor, nurse and other medical teams. These patients cannot be cared for in a regular room.

The ICU is located on the 3rd oor, close by the Operation Rooms, Delivery Suites, Cath Lab and Sterilization Center. The purpose is so the patient can receive immediate care in the Operation Room for surgery or the Cath Lab for an invasive procedure if required.

The ICU is facilitated with the latest medical equipment that ranges from suction, syringe pumps, infusion pumps, monitors, ECG (equipment to record electrical activity of the heart), debrillator (equipment to stimulate the heart's electrical activities), ventilators, WSD, haemodialysis (a blood cleansing tool), CRRT (a continuous blood cleansing tool), special lab machines for blood gas, electrolyte and blood sugar analysis, ACT, electrical beds, body warmers (warm air), body temperature warmers or coolers (blanket rolls), blood warmers during transfusion, and pressure relieving mattresses.

Each bed area is equipped with centralized gas, oxygen, suction and electrical sources. Each medical column is connected through a UPS to ensure continuous accessibility even if the power is down.

On top of our latest technology equipment, our services are coordinated by an experienced intensivist, assisted by experienced ICU doctors and staff.

For further information, please contact us on (021) 546 0055 ext. 3651, 3652.

ICCU ( Intensive Cardiac Care Unit)

The ICCU is an intensive care unit for cardiac and vascular disorders of patients in critical conditions. The conditions are commonly due to post operative procedures, Post Percutaneous Coronary Intervention (PCI), and other heart emergencies that needs continuous and comprehensive care, handling, medical and equipment support.

The ICCU of Siloam Hospitals Lippo Village is supported by expert doctors and nursing staff as well as the latest high technology medical equipment, such as:

1. Bedside monitors
   Each bed is equipped with a bedside monitor showing all clinical updates of the patient.
   
2. Intra Aortic Balloon Pump (IABP)
   A tool to mechanically pump the heart on patients suffering heart failures, when other medication can no longer provide optimum results.
   
3. Ventilator
   A tool to aid breathing for patients who suffer from breathing failures and post operative recovery needs.
   
4. Smart Basic Debriliator
   An electric shock therapy tool equipped with External Pacing and Automatic External Debriliation (AED).
   
5. Generator Pace Maker
   A tool used on patients with slow electrical rhythm of the heart.
   
6. ECG
   A machine to record electrical activity of the heart.
   

For further information, please contact us on (021) 546 0055 ext. 3251, 3252.

NICU (Neonatal Intensive Care Unit)

SHLV has allocated a special NIC Unit to care for newborn babies (neonates), up to 28 days of age with critical conditions, to prevent complications and to aid in the development of optimum body functions.

In the NICU babies are observed and intensively cared for 24 hours a day by expert nursing staff, supported by the latest tools and equipments, such as: incubators for under weight babies needing stable room temperature, and open care for newborns with special needs and the need of stable temperature, Photo Therapy for newborns with high bilirubin level, oxyhood to transfer oxygen into babies, ventilators to mechanically aid breathing, bedside monitors, and breast pumps to pump mother's breast milk, etc.

NICU is located on the 7th oor which is the same oor as the Pediatric Unit.

For further information please contact NICU on (021) 546 0055 ext. 7256.

Day Care

Day Care Located on the 3rd floor of SHLV, the Day Care Unit serves surgical patients as well as heart catheterization patients. This 5 bed unit is designed specifically for pre and post operation care without the need of staying over night in the hospital.

Basically the patient checks in, goes through operation, then goes home on the same day. Special emphasis is given to provide education for the patient or patient's family on avoiding complications after the operation and ensuring control of further care. Should the condition require, and upon the patient's knowledge, the patient may be transferred to the In Patient Unit or other Intensive Unit.

The benefits of this unit:

Operating Theatre

An operative procedure must be performed by quality human resources supported by top-of-the-line facilities and equipment. SHLV is equipped with high standard Operation Theatres according to the type of operation performed.

A scheduling system is used with exception for emergency cases. Patients are listed on the schedule at least one day before their operation.

In some cases, activities inside the Operation Theatre can be observed by the patient's family through a monitor placed in the waiting lounge of the Operation Theatre. This way the family can know how the operation is progressing. Most Operations / Surgical procedures can be performed in SHLV including Heart and Neuro Surgery.

Cath-Lab (Cardiac Catheterization Laboratory)

The Catheterization Laboratory (Cath Lab) is the place where Cardiac Angiography or examinations of the patient's vascular condition using a special kind of tool occurs as well as taking further steps to cure the problem. This examination can be done on coronary blood vessels as well as non coronary blood vessels.

Our Services

1. CARDIAC
• Heart Catheterization
• Heart Study
• Percutaneous Coronary Intervention (PCI)
• Temporary Pace Maker (TPM)
• Permanent Pace Maker (PCM)
• Balloon Mitral Valvuloplasty (BMV)
• PDA Occluder
• ASD Occluder
• Coronary Embolization
2. NON CARDIAC
• Vascular Diagnostic: DSA Cerebral, Thorax, Abdominal, Pelvic, Extremity
• Intervention: Angioplasty extremity
• Non Vascular Intervention: (PTBD) Percutaneous Vascular Intervention Duct

Location

The Cath Lab is located on the 3rd floor. Our service hours are: 7:00 am - 2:30 pm. In case of an emergency, we are available 24 hours a day.

For reservations and further information please contact the Cath Lab on
(021) 546 0055 ext. 3095, 3302, 3304.

Nutrition

Quality nutritional service is an important factor in promoting patients' recovery. One of this department's mission is to provide nutritional services which are oriented to patients' needs and satisfaction, thus supporting the promotive, preventive, curative and rehabilitative aspects as well as raising lives' quality.

Therefore the task of our Nutrition & Dietetic Department is to provide patients with premium nutritional services, covering supervision of food and beverages preparations, conducting nutrition directions which include monitoring, intervention and evaluation of patients' nutrition status, as well as providing nutritional consultations.

Our kitchen is loaded with various kinds of cooking tools, complete with a milk kitchen, food models, diet guide leaets for nutrition consultation, and a sub-caliper tool to measure anthropometry data on patients who are not able to mobilize. The system of food and beverages' preparation in SHLV is semi out source, this means food is prepared by an independent caterer using the hospital's facilities.

The function of the hospital's nutritionist is to supervise quality and quantity of the food ordered and make sure they comply with the standards stated on the partnership agreement.

The Nutrition and Dietetic Department is open from 6:30am to 7:30pm, the kitchen itself is open for 24 hours and is located on the 1st oor.

For further information contact the Nutrition & Dietetic Department on (021) 546 0055 ext. 1404.

Patient’s Rights & Obligations