Services Overview

Siloam Hospitals Lippo Karawaci provides both the Indonesian and International community with an extensive range of readily accessible, specialised clinical and support services at cost effective fees.

Whether you are one of our inpatients or visiting as an outpatient, the standard of our service is indicative of our commitment to provide our patients with the highest possible standards of care.

Sunday Clinic – list opening hours for SHLK/ KJ/ SB / LC.

We are still open in Sunday, please visit us on:
SHLK 08.00 – 14.00
SHKJ 08.00 – 12.00
SHS 08.00 – 12.00

Patient Accommodation and Consulting Rooms

• Inpatient Accommodation: 160 beds
• Outpatient Consulting Rooms: 42

All patient rooms have en-suite facilities designed for maximum access as well as a remote-controlled entertainment system, direct dial telephone and fridge. Our staff will also be happy to arrange any of the following optional room services:

• Newspapers delivered on request to your room daily.
• Mail delivered to your ward daily.
• Posting of stamped outgoing mail.
• An interpreter.
• Spiritual care.

Please contact ward staff for further details regarding these services.

Guide To Your Room

Entertainment
The entertainment system is remote-controlled to allow operation of the system from the comfort of your bed. Features include:

• Television.
• Cable Vision

A current entertainment guide will be available in your room.

Telephone

• Hospital rooms are fitted with direct dial telephone access.
• Dial 4 to access an outside phone line.
• Dial 0 to be connected to a switchboard operator.
• To receive direct incoming calls, simply add your room number to the prefix: 546 0055. For example, if your room number is 708 bed 2, your direct dial telephone number for incoming calls is: 546 0055 ext. 7082.

Communicating With Staff

The interactive staff call system allows you to contact nursing staff 24 hours a day. There are two call points in your room: one is located on your telephone handset; the other on the bathroom wall. Should you require any form of assistance from ward staff, please do not hesitate to make use of the staff call system.

Cuisine Guide

Menus are provided each morning from which you may select meals according to your taste and dietary requirements. If you have any special dietary needs, please check with our staff before ordering your meals to ensure we meet your requirements. Additionally, menus from MM Juice Café, and selected restaurants from the Imperial Aryaduta Hotel are available.

Medical Professionals

Our staff is committed to world-class patient care, and includes:

Medical : 13

Medical specialist :  33

Nurse : 291

Nursing assistant:  44

Paramedic :  106

Non medic staff :  27

Non medic non staff :  214

Medical Specialties

• Nutritionist
• Acupuncturist
• Allergy & Immunologist
• Paediatrician
• Pediatric Cardiologist
• Pediatric Surgeon
• Pediatric Neurologist
• Surgeon
• Oncology Surgeon
• Cardio Thoracic & Vascular Surgeon
• Periodontist
• Cardiologist
• Psychiatrist
• Obstetrics & Gyneacologist
• Dermato-Venerologist
• Male and Female Clinic
• Ophthalmologist
• Spie Surgery
• Orthopaedic Surgeon
• Plastic Surgeon
• Urologic Surgeon
• Neurosurgeon
• Geneticist
• Oral Surgeon
• Endodontist
• Orthodontist
• Oral Medicine
• Dentist
• Pulmonologist
• Internist
• Estetiderma
• Psychologist
• Physiotherapist
• Neurologist
• ENT
• Digestive Surgeon

Medical Support Services
Lippo Karawaci houses a full range of clinical support services including:

1) Medical support:

• Radiology
• Laboratory
• Medical Rehabilitation
• Medical Check Up
• Medical Record

2) Medical services: 

• A&E (24-hour Accident & Emergency Unit)
• ICU (Intensive Care Unit)
• ICCU (Intensive Coronary Care Unit)
• NICU (Neonatal Intensive Care Unit)
• OT (Operating Theatre)
• LDS (Labour Delivery Suits – Maternity)
• Cath-Lab (Cardiac Catheterization Laboratory)

Diagnostic Medical Technology
Diagnostic technology used at Lippo Karawaci includes <

• Magnetic Resonance Imaging (MRI),
• Computer Tomography Scanning ( Dual Source CT / MSCT);
• Nuclear Medicine;
• Cardiac Catheterization;
• Vascular Investigation;
• Obstetric and Gynecological Ultrasound

Patient Admission – When You Arrive

Upon your arrival, please register at Front Reception which is located through the main foyer. Lippo Karawaci offers a high standard of accommodation with the majority of the patient rooms being private Your room preference as indicated on your booking form will always be taken into consideration, but ultimately room allocation is based on availability. If it is necessary to allocate a shared room on admission, every effort will be made to accommodate your stated preference at the earliest opportunity.

After registering at Front Reception, reception staff will guide you to your room and explain the facilities before nursing staff outline your plan of care as indicated by your specialist.

Important Patient Information For Your Stay

Valuables
We encourage you to leave anything of value, such as jewellery, at home. Siloam Hospitals Lippo Karawaci is unable to accept responsibility for the loss of valuables or money.

Mobile Phones
Mobile phones can interfere with electronic medical equipment so we ask that you consult with ward staff prior to using them within the hospital complex.

Electrical Safety
In order to protect the electricity supply to all areas of the hospital, our Bio-Medical Engineer must check all electrical equipment before it is used. This includes laptop computers, electric shavers, hair dryers, radios and clocks. We ask that you consult with ward staff prior to using them within the hospital complex.

Medication
Please bring all current medications with you. These will be locked in your bedside cabinet during your stay for your personal use.

Patient Medical Records & Privacy

Siloam Hospitals Lippo Karawaci uses advanced technology and sophisticated medical equipment within its facilities. Our healthcare management system is computerized ensuring comprehensive, fast and efficient medical administration.